Shipping/Returns

SHIPPING

All orders are shipped from Atlanta, Georgia  USA via USPS (United States Postal Service) and will include a tracking number.


During sales and new releases, please allow an additional 5-7 business days for processing and shipping of your order.

For pre-orders, please note shipping dates on the pre-order listing.


Please be sure that the shipping address at checkout is correct, as this is the address we will automatically ship to (unless otherwise noted by you in the'notes to seller' section at checkout.)

If you pay via PayPal eCheck, your order will not ship until payment clears.


Orders normally ship out between 1-3 business days.

Custom product may take up to 3 weeks to ship.

Orders that contain nail and skin care products may take an additional 3 day to ship as we produce those items per order.


We are not responsible for orders once they have been shipped and scanned by USPS.

Once your order has shipped, you will automatically receive an email with a tracking number. 

Please contact USPS (United States Postal Servise) if you have any questions or concerns about your order.



INTERNATIONAL SHIPPING

We currently ship worldwide!!


Import duties, taxes and any additional charges are NOT INCLUDED in the listed shipping charge.

These charges are the buyers responsibility. 

Before purchasing, please check with your country's customs office to confirm what (if any) additional charges you may encounter. 


There may be a 5-7 day delay with shipping your order if you are not PayPal confirm.      

If the delay is longer than 7 days, you will be notified by email.


All orders will be provided with a shipping confirmation. 

We are not responsible for orders once they have been shipped and scanned by USPS.

Once your order has shipped, you will automatically receive an email with a tracking number. 

Please contact USPS (United States Postal Servise) if you have any questions or concerns about your order.

For many countries, tracking will not be updated after your order leaves the United States.


We are not able to list postage costs for every single country. 

You will automatically receive a refund for any overage payment for shipping and handling.

You may also contact us with a shipping address prior to your purchase. We will gladly check postage costs to your are..


RETURNS

Most of our products are custom made and/or made for 'personal use'. Therefore we cannot accept returns.

If your product arrives damaged or you receive an incorrect item please contact us right away.

Please attach a photo of the damaged or incorrect product in it's packaging.

In the case of a replacement not being available, we will provide you with a closely matched product, a different product of equal value, or a refund, whichever you prefer.

Our goal is to provide you with a great shopping experience.
If there is ever a problem with your order, please contact us within 7 days of receiving your order. 

We will gladly do what we can to make it right.